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Ibis Southampton Hotel, Southampton

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From73US$ /night
Check-in
03Feb2025Select date
Check-out
04Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

9 West Quay Road, Southampton, United Kingdom, SO151 RA

Ibis Southampton Centre is a 3-star eco-friendly hotel located in the heart of Southampton. Positioned opposite Southampton Central Railway Station, it offers convenient access for travelers. The hotel is close to popular attractions like the Mayflower Theatre and St Mary's Stadium, enhancing its cultural significance.

Location

Situated in the prime touristic area of Bargate, Ibis Southampton is ideally placed for shopping and walking around the city. The hotel is a short drive from New Forest National Park and South Downs National Park, providing opportunities for nature excursions. Ample parking is available, facilitating seamless transportation options.

Rooms

Every guestroom at Ibis Southampton Centre is equipped with modern amenities, ensuring a comfortable stay. Air-conditioned accommodations feature free WiFi, coffee/tea makers, and safes. Bathrooms provide free toiletries and are designed with comfort in mind, some featuring a bath and shower.

Eat & Drink

The hotel's dining facilities include The Cafe, which serves an international menu in a colorful ambience. Guests can enjoy a buffet breakfast daily with a variety of cooked and continental options available. A stylish on-site bar provides a relaxing area for refreshments and social gatherings.

Leisure & Business

Ibis Southampton features 968 square feet of conference space suitable for business events. The hotel offers a 24-hour front desk, room service, and additional conveniences such as laundry services and complimentary newspapers in the lobby. Guests can also take advantage of facilities for disabled guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
13 m² 
Bed options:
2 Single beds
Shower
Heating
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Double Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
Bed options:
2 Single beds
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Southampton2700 ft
Airports
Southampton (SOU) 4.7 mi
Bournemouth (BOH) 29.4 mi
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

9 West Quay Road, Southampton, United Kingdom, SO151 RA
Map view
street view
9 West Quay Road, Southampton, United Kingdom, SO151 RA
Nearby
Casinos
Grosvenor Casino Southampton
1500 ft
Night club
Oceana
1500 ft
Restaurants
Mcdonald's Restaurant
1000 ft
West Quay Shopping Centre West Quay Retail Park
Cafe W of Waterstones
1000 ft
Lower Level West Quay Shopping Centre Western Esplanade.
McDonald's
1000 ft
West Quay Retail Park Harbour Parade
Spudulike
1000 ft
Food Terrace Level West Quay Shopping Centre
Naked Coffee
2500 ft
66 Commercial Road
Finiki Foods
2600 ft
52 Commercial Road
Top Catch Fish & Chips
2600 ft
48 Commercial Road
Mi Rice Noodle Bar
2600 ft
52 Commercial Road
Tortilla Southampton
2700 ft
Unit FCK1

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
great location
friendly staff
limited dining
no air conditioning
6.8/10
Nice
Rooms
7.0
Location
8.3
Service
7.7
Dining
6.0
Guest reviews
6.8/10
based on 10 reviews
7.5
7.5/10based on 3275 reviews
Bill
United Kingdom, April  2024
8.0/10

I had a lovely stay at the hotel, just 5 minutes from the cruise terminal. The breakfast was delightful, and the eco-friendly non-bleached sheets were a nice touch. The staff were attentive and even provided a free complementary drink, though they seemed a bit reserved. The location was excellent, especially for cruise ship travelers and those looking to explore Southampton. The dining experience was satisfying, offering high-quality products in light of current circumstances.

Rooms
8.0
The rooms were well-presented and cozy with eco-friendly non-bleached sheets.
Service
7.0
The staff, while appearing a bit reserved, were very helpful and provided a complimentary drink.
Location
9.0
The hotel is conveniently situated for cruise travelers and close to popular attractions like the City Cruise Terminal and West Quay Shopping Mall.
Dining
8.0
The breakfast set a great start for the day with fresh bread, fruits, and yogurt.
Facilities
8.0
The hotel offers satisfactory facilities to ensure a comfortable stay.
Tom
United Kingdom, April  2024
6.6/10

For a one-night stop-in, this hotel was fairly central to the train station and offered a value deal. However, there was a mix-up with our room choice, and requesting a refund proved unsuccessful due to certain conditions. It would have been helpful to have a fan as the air cooling unit was quite noisy.

Rooms
7.0
The room served its purpose for a quick stay. It was adequate for a one-night stop-over.
Service
7.0
It took a bit of effort and time to check-in, but the staff eventually accommodated us. The housekeeping staff were friendly.
Location
8.0
The hotel's location was convenient for travelers, being close to the ferry terminal and right across from the railway station. However, being near a noisy road meant keeping the windows shut.
Dining
5.0
The dining experience fell short, especially for the price paid. There were issues with breakfast quality.
Facilities
Basic facilities were available, but nothing outstanding was noted.
Patrick
United Kingdom, January  2024
6.8/10

The hotel provided clean and comfortable rooms with very friendly and approachable staff. Although the room size was smaller than expected, the value for the price paid was fair. The location was very convenient, offering easy access to dining options and shopping, but lacked picturesque views. The dining experience had enough choices but was considered poor for the additional cost. Overall, a decent option if seeking a practical and well-located stay.

Rooms
7.0
The rooms were clean and staff very friendly and approachable, though smaller than expected for the price paid.
Service
7.0
The staff were very polite and friendly, providing assistance with menu choices, but the broken air conditioning affected the comfort of the stay.
Location
8.0
The location was very convenient, offering access to various dining and shopping options, but lacked picturesque views.
Dining
5.0
The dining had enough choices but was considered poor for the extra amount paid.
Facilities
7.0
The hotel had a seating area and cupboard space, suitable for a practical stay.
John
United States of America, October  2023
7.8/10

I was pleasantly surprised by the cleanliness and tidiness of the rooms, which exceeded both my husband's and my expectations. Although the room was a bit cold and the pillows were a bit hard for our liking, the size was a bit cramped, and the lack of air conditioning made it extremely warm and stuffy. The service was exceptional, with the staff being very friendly, polite, and helpful. They even provided us with a fan to make our stay more comfortable. The location was the highlight of our stay, being conveniently close to a retail park with plenty of shops, excellent breakfast selection, and just minutes away from the port for our cruise. The hotel even had live entertainment and discounted parking available. However, the noise from the nearby busy road meant we had to keep our windows shut. The dining experience was enjoyable, but the extra charge for breakfast made me rethink the budget-friendliness of the room rate. I appreciated the option of takeaway breakfast sandwiches. Overall, the hotel provided everything we needed for a convenient stay before our cruise, with excellent value for money and ease of access to the city center and cruise terminal.

Rooms
7.0
The rooms were clean, tidy, and exceeded my expectations while being a bit cold and with slightly hard pillows. The room was tiny and lacked air conditioning, leading to a warm and stuffy atmosphere.
Service
9.0
The service was top-notch, with very friendly and helpful staff who even provided a fan to make our stay more pleasant.
Location
8.0
The best part of our stay was the excellent location, with proximity to a range of shops, easy access to the port for our cruise, and fantastic live entertainment. However, the nearby noisy road meant keeping the windows closed was necessary.
Dining
7.0
The dining experience was pleasant, but the additional charge for breakfast made me question the budget-friendliness of the overall room rate. I enjoyed the option of the takeaway breakfast sandwiches.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay, with everything we needed in the room and the convenience of discounted parking.
Paul
United Kingdom, July  2023
7.4/10

The hotel is situated in a convenient location next to a shopping center, ideal for cruise travelers with excellent staff assistance. Clean rooms but lacking air conditioning could lead to a warm and stuffy atmosphere. Friendly service and good value for breakfast.

Rooms
7.0
The rooms, although clean and to a high standard, didn't have air conditioning, resulting in a warm and stuffy environment. Some noise from the boiler room and above floors.
Service
9.0
The staff were incredibly friendly throughout my stay, especially Barry during check out. Quiet rooms and breakfast provided good value for £8.50.
Location
8.0
The hotel's proximity to the shopping center and ferry docks was excellent for accessing cruise terminals. The staff's assistance in arranging a taxi was highly appreciated, and the ample parking at a reasonable price was convenient.
Dining
6.0
While the dining experience at the hotel was limited, the value was not exceptional. Returning to a neighboring place like Novotel was necessary for a better meal variety.
Facilities
7.0
The public spaces boasted a modern black and red theme. However, the dining experience was lacking, leading to chaos and waiting times.
great location
limited dining
Lewis
United Kingdom, June  2023
7.0/10

The hotel was small but ideal for a short stay. The room lacked a do not disturb sign but was well-ventilated. The service was a mix of helpfulness and friendliness, with a complimentary drink but a noisy air conditioning issue. The location was convenient for walking and shopping but faced a busy road. The dining experience had attentive staff but some delays in service replenishments.

Rooms
7.0
The room, though small, was well-ventilated and suitable for a one-night stay
Service
6.0
The service was a mix of helpfulness and friendliness, with a free welcome drink but some not overly friendly interactions.
Location
8.0
The location was convenient for walking and shopping, though facing a noisy road.
Dining
7.0
The dining had attentive staff but some delays in service replenishments.
Facilities
7.0
Facilities were sufficient but lacked some details about parking charges.
Sandy
United Kingdom, June  2023
6.8/10

The hotel offered a basic but decent stay with rooms facing the waterfront, yet it was overpriced for the amenities provided. The bed was very firm, and the lack of air conditioning made the rooms uncomfortably hot at times. The location was convenient for our needs, being near the train station and Southampton docks, but the dining experience was mixed with some cold food disappointments.

Rooms
6.0
The rooms, although basic, were adequate for our stay. However, the lack of air conditioning made them very hot and uncomfortable.
Service
7.0
The service was welcoming and friendly, although there were oversights in ensuring guests followed safety protocols. The central location was excellent for accessing the train station easily.
Location
9.0
The best part of the stay was the hotel's convenient location near the train station and Southampton docks, perfect for our trip needs.
Dining
5.0
The dining experience had its downsides with delayed service and cold food disappointments, impacting the overall enjoyment of meals.
Facilities
7.0
central location
uncomfortable rooms
David
United Kingdom, June  2023
8.0/10

I had a pleasant stay at the hotel. The room was clean, staff polite, and the breakfast was lovely. The proximity to the cruise terminal was very convenient, but some maintenance issues need attention.

Rooms
8.0
My room was clean and comfortable, perfect for a good night's rest.
Service
9.0
The staff was welcoming and attentive, they even made my fried egg just how I like it.
Location
8.0
The hotel is conveniently located near the cruise terminal and the city, making it an ideal spot for travelers.
Dining
7.0
The dining experience was decent with a fair selection, although service was slow on one occasion.
Facilities
8.0
The hotel offered all necessary facilities for a comfortable stay, ensuring a pleasant experience.
Heather
United States of America, May  2023
6.8/10

My stay at the hotel was quite a mixed experience. The rooms were very basic, but the bed was comfortable. However, the noise outside our room at 4 o'clock am was very tiring, and the cleanliness was verging on being subpar. On the upside, the staff at Reception and the breakfast bar were very helpful and kind, adding a touch of warmth to the stay.

Rooms
6.0
The rooms were basic but the bed was comfortable.
Service
8.0
The staff at Reception and the breakfast bar were very helpful and kind.
Location
8.0
The hotel is well-located on a retail park with plenty of shops nearby. It's just a 10-minute walk from the ferry terminal and right across the road from the railway station, making it convenient for travelers.
Dining
5.0
The dining experience was a mix; while it was pretty poor with limited options at breakfast, the welcome drink offered was a nice touch.
Facilities
7.0
The facilities were satisfactory, though not outstanding.
helpful staff
noisy environment
David
United States of America, May  2023
7.6/10

The hotel offered everything I needed, but the rooms were quite small and lacked some amenities. On the positive side, the bed was comfortable and the shower was good. However, there were some cleanliness issues with a smelly carpet and dirt marks. The absence of a microwave or fridge was a downside.

Rooms
7.0
The rooms, although small, had everything I needed and were clean.
Service
8.0
The staff was polite and courteous during my stay.
Location
9.0
The location was ideal for the event I was attending nearby.
Dining
6.0
The dining options were simple, but satisfactory.
Facilities
The hotel lacks some facilities like a microwave or fridge in the rooms.
convenient location
smelly carpet
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Rooms and Guests2 Guests, 1 Room